Refund policy

We accept returns of unopened, unused, undamaged, or defective items purchased on our website for a refund or exchange within 30 days of original purchase.

For safety purposes, we will not accept returns on the following items, opened or used, and therefore non returnable: e-liquids, open pods/cartridges, replacement coils, replacement glasses, atomizers / tanks, disposable pod system, and rechargeable batteries unless was sold wrong items, different from your order.

If a non-defective item is opened and used, we will not accept it back under any circumstances and they are not subject to a refund. For unopened or unused items, we may accept the return and refund or exchange with the new one.

RETURN SHIPPING COSTS

Customers are responsible for all return shipping/postage costs.

Once we receive the items and approve the return, we will bear the shipping costs for the replacement items or issue the payments of the product if it is for a refund.

ALL SHIPPING CHARGES ARE NON REFUNDABLE.

REFUND PROCESS

Refund may be issued back to the original payment (via PayPal) only for online orders.